Withdrawal Policy for Enrolled Students
If you are not enrolled, are online only, or are a curriculum only purchase please see the return policy here.
At Oak Meadow, it is our goal to provide you with an educational experience that will be profoundly beneficial and deeply satisfying. If you experience any problem with your curriculum or enrollment, if your circumstances have changed, or if the program does not meet your expectations, please let us know. We pledge to work with you in an effort to make it right. With this in mind, we have provided the following guidelines that will help in this process and facilitate an agreeable resolution.
Distance education is a unique approach to learning. We want to provide sufficient time for you to explore this method and be sure it is a good fit for you. To facilitate this, you are expected to begin the Oak Meadow program on your Start Date, completing one lesson per week and submitting two lessons to your teacher every two weeks. This will provide time for your Oak Meadow teacher to engage with you, review the work, and provide feedback. We offer a 60-day evaluation period from your Start Date to evaluate the distance learning experience.
During this period, if you feel that it would be best for you to pursue another educational approach, please call the office and speak to one of our Educational Counselors.
The Educational Counselor will work with you to discuss your options, which may include a change in course, teacher re-assignment, withdrawal from the school and homeschooling with the curriculum, or withdrawing from the school and returning the curriculum. Should you decide that withdrawal is the best option, please send a written notification of withdrawal to email@example.com.
If you withdraw within 60 days of your start date, a refund will be issued, less a 20% withdrawal fee (30% fee if enrolled in the FACTS Payment Plan). The cost of the materials will be deducted from your refund. If you return the materials in like-new condition, you will receive a separate refund of the cost of the materials. No refunds will be issued after 60 days. Notification of withdrawal must be received in writing by Oak Meadow via fax or email before the 60-day trial period ends.
CTYOnline Refund Policy for AP and Technical Courses
Families can receive an 80% tuition refund by submitting a written withdrawal request to firstname.lastname@example.org and email@example.com no later than two weeks after the course start date, provided that software and course materials (if provided by CTY) are returned in satisfactory condition. Refunds take approximately four to six weeks to process, or longer, pending receipt of the courseware. No refunds will be given after the two-week grace period. Students who violate the CTY Student Code of Conduct may be withdrawn from the program without refund. Students are encourage to consult the CTYOnline website for more information.